Privacy Policy

Who We Are

• Company name: Wekilop Digital Ltd
• Registered address: 11 Stratford Rd, London W8 6RF
• Contact email: [email protected]
• Phone: +44 20 7937 3586

Wekilop Digital Ltd is the data controller for personal data collected through this website and the Wekilop platform.

Data We Collect

We collect the following categories of personal data:

• Contact information: Name, email address, phone number, and message content when you use our contact form.
• Account data: Email address, name, and role information when you or your organisation creates a Wekilop account.
• Usage data: Pages visited, features used, browser type, device type, and IP address collected via cookies and server logs.
• Communications: Records of correspondence between you and our team.

How We Use Your Data

Personal data is used for the following purposes, each with its corresponding lawful basis under UK GDPR:

• Responding to enquiries (Legitimate interest / Contract performance)
• Providing and maintaining the platform (Contract performance)
• Improving platform functionality (Legitimate interest)
• Complying with legal obligations (Legal obligation)
• Sending service-related communications (Contract performance)

We do not use personal data for automated decision-making or profiling that produces legal or similarly significant effects.

Data Retention

• Contact form submissions are retained for up to 12 months.
• Account data is retained for the duration of the account and up to 12 months following closure.
• Usage and analytics data is retained for up to 26 months.
• Legal and financial records are retained as required by applicable UK law.

Sharing of Personal Data

We do not sell personal data. We may share data with:

• Service providers who process data on our behalf under appropriate data processing agreements (such as hosting providers and analytics services).
• Legal or regulatory authorities where required by applicable UK law.
• Successor organisations in the event of a business transfer, subject to the same data protection obligations.

Any third-party processors are required to implement appropriate technical and organisational measures to protect personal data.

International Transfers

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements, including the use of standard contractual clauses or transfers to countries with an adequacy decision.

Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure: Request deletion of personal data where there is no compelling reason for continued processing.
• Right to restriction: Request that we limit how we use your data in certain circumstances.
• Right to portability: Receive your data in a structured, machine-readable format where applicable.
• Right to object: Object to processing based on legitimate interests.
• Right to withdraw consent: Where processing is based on consent, withdraw it at any time.

To exercise any of these rights, contact us at [email protected]. We will respond within one calendar month.

Cookies

This website uses cookies. Full details of the cookies we use and how to manage your preferences are available in our Cookie Policy.

Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These include encrypted data transmission (TLS), access controls, and regular security reviews.

Complaints

If you have concerns about how we handle your personal data, please contact us first at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be noted at the top of this page with a revised date. Continued use of the website or platform after changes constitutes acceptance of the updated policy.